What is the first step in the change process that involves building relationships with clients?

The first step in the change process that involves building relationships with clients is engagement. During this stage, social workers focus on establishing a rapport and creating a trusting relationship with the clients. This foundational relationship is essential for effective intervention, as it encourages open communication, demonstrates empathy, and fosters a sense of safety for the client.

Engagement is about actively involving the client in the process and ensuring that they feel valued and understood, which is critical for any successful outcome in the subsequent steps of the change process. It sets the tone for collaboration and encourages clients to participate fully in addressing their concerns.

Other steps such as assessment, planning, and evaluation follow engagement, but they rely on the strength of the relationship established during this initial phase. Without proper engagement, any assessment or planning may lack the necessary context and collaboration needed for effective intervention.