During which step of the change process is client progress and success reviewed?

The correct answer, evaluation, is the step in the change process where client progress and success are systematically reviewed. In the evaluation phase, social workers assess the effectiveness of the intervention strategies they have implemented. This involves measuring the outcomes achieved against the goals established at the beginning of the intervention. Evaluation is critical because it helps to determine whether the client is making progress, which aspects of the intervention are working, and what adjustments may be necessary to enhance future outcomes. It allows the social worker to engage in reflective practice and gather insights that can inform ongoing work with the client.

Engagement refers to the process of building rapport and establishing a working relationship with clients, which occurs before direct work on goals begins. Termination is the final step, where the focus is on concluding the services and ensuring that the client has the necessary resources moving forward, rather than reviewing progress. Assessment happens initially to gather information about the client’s needs, strengths, and the issues they are facing; it sets the foundation for the intervention but does not focus specifically on reviewing progress against goals, which is the primary purpose of evaluation.